Shipping policy
Shipping Policy
Thank you for shopping with us! Please read our shipping policy below for full details on how your order will be processed and delivered.
Processing Time
All orders are processed within 1-2 business days (excluding Sundays and Mondays). Orders placed after working hours will be processed the next business day.
Shipping Method
All orders are shipped via Royal Mail.
Delivery Options & Times
- Standard Delivery: 2–4 working days
- Tracked Delivery: 1–3 working days
Please note that delivery times are estimates and may vary depending on Royal Mail service and seasonal demand.
Shipping Costs
Shipping costs are calculated at checkout based on your selected delivery option.
Order Dispatch
Once your order has been dispatched, you will receive a confirmation email. If you selected a tracked service, tracking details will be included.
Delays
We are not responsible for delays caused by Royal Mail, including but not limited to strikes, weather disruptions, or high demand periods.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer.
Lost or Missing Parcels
If your parcel has not arrived within the expected timeframe, please contact us. We will assist you in contacting Royal Mail and resolving the issue.
Contact Us
If you have any questions about your order, please contact us via our contact form.