Privacy Policy
Last updated: September 2026
Barrhead Beauty Bar (“we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and share your personal information when you visit barrheadbeautybar.com, place an order, contact us, subscribe to our marketing communications or otherwise interact with Barrhead Beauty Bar.
Barrhead Beauty Bar is the data controller for the personal information described in this policy.
1. Information We Collect
Depending on how you interact with us, we may collect:
- Your name
- Email address
- Telephone number
- Billing address
- Delivery address
- Order and purchase information
- Payment and transaction information
- Details of products you have viewed or added to your basket
- Communications you send to us
- Marketing preferences
- IP address
- Browser, device and website usage information
- Information collected through cookies and similar technologies
Payments made through our website are processed by our payment providers. We do not directly store your full card details.
2. How We Use Your Information
We may use your personal information to:
- Process and fulfil your orders
- Take and manage payments
- Arrange delivery of your purchases
- Provide order confirmations and delivery updates
- Manage returns, refunds and customer service enquiries
- Respond to messages or enquiries
- Maintain and improve our website
- Prevent fraud and maintain the security of our website
- Comply with legal, accounting and regulatory obligations
- Send marketing emails where you have opted in or where we are otherwise legally permitted to do so
- Understand how customers use our website and products
3. Our Lawful Bases for Processing
Depending on the purpose, we process personal information on one or more of the following lawful bases:
Contract – where processing your information is necessary to fulfil an order or provide a service you have requested.
Legal obligation – where we are required to keep or use information to comply with the law.
Legitimate interests – where the processing is reasonably necessary for running, improving and protecting our business and does not unfairly override your rights.
Consent – where you have given us permission, for example to receive certain marketing communications or accept non-essential cookies.
Where we rely on consent, you may withdraw it at any time.
4. Marketing
If you sign up to our email list, we may contact you about new products, launches, promotions, offers and other Barrhead Beauty Bar news.
You can unsubscribe at any time by clicking the unsubscribe link included in our marketing emails.
Unsubscribing from marketing will not prevent us from sending essential transactional communications relating to an order you have placed.
5. Cookies
Our website uses cookies and similar technologies.
Some cookies are necessary for the website to work properly, including functions such as your shopping basket and checkout.
Other cookies may be used for analytics, website improvement, advertising and personalisation.
Where required by law, we will ask for your consent before using non-essential cookies. You can manage your cookie preferences through the cookie controls available on our website and through your browser settings.
6. Shopify
Our online store is hosted by Shopify.
Shopify provides the e-commerce platform that allows us to operate our website, process orders and sell our products.
As a result, certain personal information you provide through the website may be processed by Shopify and its service providers.
Shopify may process information in countries outside the United Kingdom. Where personal information is transferred internationally, appropriate legal safeguards are used where required.
You can read more about how Shopify processes personal information through Shopify’s own privacy information.
7. Who We Share Information With
We may share personal information where necessary with trusted third parties that help us operate our business, including:
- Shopify
- Payment processors
- Delivery and courier providers
- Website and IT service providers
- Email and marketing platforms
- Professional advisers
- Government authorities, regulators or law enforcement where legally required
We only share information where necessary and do not sell your personal information.
8. International Transfers
Some of the companies that provide services to us may process personal information outside the United Kingdom.
Where personal information is transferred internationally, we take appropriate steps to ensure that it receives an appropriate level of protection as required by UK data protection law.
9. How Long We Keep Your Information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.
This may include retaining order and transaction information for longer periods where required for tax, accounting, legal or regulatory purposes.
When information is no longer required, we will securely delete or anonymise it where appropriate.
10. Your Data Protection Rights
Depending on the circumstances, you may have the right to:
- Request access to personal information we hold about you
- Ask us to correct inaccurate or incomplete information
- Ask us to delete your personal information
- Ask us to restrict how we use your information
- Object to certain uses of your information
- Request the transfer of certain information to you or another organisation
- Withdraw consent where we rely on consent to process your information
These rights are subject to certain legal limitations and exceptions.
To exercise any of these rights, please contact us using the details below.
11. Security
We take reasonable organisational and technical measures to protect personal information against loss, misuse, unauthorised access, disclosure or alteration.
However, no online system or method of transmission can be guaranteed to be completely secure.
12. Third-Party Links
Our website may contain links to websites, social media platforms or services operated by third parties.
We are not responsible for the privacy practices of those third parties and recommend reviewing their privacy policies separately.
13. Children’s Privacy
Our online store is not intended to knowingly collect personal information directly from children who are not legally able to enter into a purchase contract.
If you believe a child has provided us with personal information inappropriately, please contact us.
14. Complaints
If you have concerns about how we use your personal information, please contact us first so that we can try to resolve the matter.
You also have the right to make a complaint to the UK Information Commissioner’s Office (ICO).
15. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, technology or legal obligations.
The latest version will always be published on our website and the date at the top of this policy will be updated accordingly.
16. Contact Us
For questions about this Privacy Policy or how we use your information, please contact:
Email: barrhead.beauty.bar@gmail.com